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ABOUT US

Client Services

GIFT GIVING
Past Era is the perfect place to find a special gift for your loved one. Would you like for us to help you choose the perfect piece? Please contact us and we will be more than happy to guide you in the right direction.  Maybe they would prefer to choose their own gifts?  We have gift cards available!  Please contact us for further information.

 

Each piece of jewelry from Past Era comes elegantly packaged with a small card containing a brief description and approximate date or period of production.  Complimentary signature gift-wrap is available upon request.  Please specify gift-wrap and include gift card message, if desired, in Special Instructions at checkout.


RING SIZING
If you would like your ring sized, we recommend that you let us take care of it before the item is shipped.  Our jeweler is familiar with handling antique pieces.  Please indicate ring size in Special Instructions during checkout. Sizing is available for all rings, unless stated otherwise in the item description.  Please add 5-10 business days to estimated delivery date.*  Most first sizings are complimentary.


APPRAISALS
The value of antique jewelry is based on more than just the sum of the materials used.  Age, rarity and uniqueness of design and construction play important roles when appraising and setting the value of an antique piece.  Past Era has two experienced GIA-accredited graduate gemologists on staff who are able to evaluate the materials as well as the intrinsic value of your piece.  Higher-value pieces of Past Era jewelry come with a formal appraisal; appraisals for other pieces purchased at Past Era are available upon request.


SPECIAL REQUESTS
Looking for a Georgian memorial ring or a carnelian intaglio ring?  Contact us and let us know! It is always a pleasure for us to search for specific customer requests.  In addition to continually acquiring things in the United States, Marion travels overseas four times a year in order to keep us stocked with the unique pieces for which we are known.  These trips provide many opportunities for her to seek out that hidden treasure you would like her to find for you.


REPAIRS
Antique jewelry repairs require special care and attention in order to maintain the value and integrity of the piece. Our jewelers are well-versed in the techniques needed to maintain your antique pieces while retaining their intrinsic beauty and value.  Please contact us if your piece of Past Era jewelry needs a little love and care.


SELLING
Past Era is always interested in buying fine pieces of antique jewelry and andtique and estate diamonds.  If you are interested in selling a piece from your personal collection, please email us at info@pastera.com and supply a photo and any known information about the piece.

 

*This is an estimated time frame.  Sizings done between September and December may take longer due to the high volume of requests made during the holiday season.  If you are working with a specific deadline, please contact us before placing your order to ensure that your time frame can be met.